- Manage and maintain HP Service Manager.
- SLA and OLA implementation in Service Manager.
- Managing the implementation of the ITIL processes and their KPIs in Service Manager.
- Addition of hosts in SAN setup including zoning.
- Presentation of vdisks and relevant capacity management
- Patch, maintain and test HPOV application, console and agent software on each system.
- Create, maintain, update and test HPOV alert email and ticket creation scripts on each system (PERL).
- Create, maintain, update and test HPOV report, system health check and policy scripts on each system (PERL, VBS)
- Push upgrades to HPOV agent software on servers
- Troubleshoot and repair any problems with HPOV agent installation on monitored servers.
- Configure Device SNMP Settings.
- Familiar with ports and protocols typically used in HP OpenView environments.
- Add devices to OpenView products.
- Provide product expertise to help map business needs to the State owned OpenView product*s capabilities.
- Create, test, deploy, maintain and troubleshoot custom policies (some are VBS or PERL).
- Administer and debug security issues for all OpenView products.
- Create, maintain and troubleshoot report templates and scripts (including custom reports).
- Mentor and train technical staff as needed.
- Provide best-practice expertise on how best to configure and utilize monitoring and ticketing systems.
تفاصيل الوظيفة
| 2014-02-24 | تاريخ الإعلان عنها: |
| الرياض, المملكة العربية السعودية | منطقة الوظيفة: |
| التقني | الدور الوظيفي: |
| تكنولوجيا المعلومات | قطاع الشركة: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
| ذكر | الجنس: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف التقني في السعودية - بحث عن جميع الوظائف
http://ift.tt/1fhGC5t
