Role Objective:
To monitor/manage system changes/deployment and on-going operation of our services and ensure that performance defects are prevented and, where they occur, are resolved as promptly and effectively as possible.
Brief Role Responsibilities:
Strategic Service Management:
• Review the capabilities (processes, methods,skills) applied by all partners involved in delivering the service and identify systemic weaknesses and risks to the service.
• Set up and agree a process for monitoring service delivery by vendor
• Determine mitigation measures and work with all parties to implement them and improve their service delivery capability.
Service Delivery:
• Monitor the process, timing and content of releasing new or enhanced services.
• Monitor service delivery incidents and review root causes and measures taken to resolve them.
Middle Management Role:
• Accountable for and has the authority over department’s unit to validate the adherence to policies, procedures and short term plans.
• Responsible for constant support, encouragement and motivation towards team members.
• Share suggestions and problem solving techniques to top level management as a role of being an intermediary between top and 1st line management.
تفاصيل الوظيفة
| 2014-06-24 | تاريخ الإعلان عنها: |
| الرياض, المملكة العربية السعودية | منطقة الوظيفة: |
| الإدارة | الدور الوظيفي: |
| خدمات مالية | قطاع الشركة: |
المرشح المفضل
| إدارة | المستوى المهني: |
| المملكة العربية السعودية | الجنسية: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف الإدارة في السعودية - بحث عن جميع الوظائف
http://ift.tt/1wsA6UW
