§ Identify and report preventative or other maintenance issues in public areas or guest rooms.
§ Contact Engineering, At Your Service (AYS), Delighted to Serve (DTS), or Housekeeping office directly for urgent repairs.
§ Respond promptly to requests from guests, Front Desk, or At Your Service requests.
§ Identify room assignments and type of cleaning required for each room based on codes listed on assignment sheets/workboards.
§ Complete required Housekeeping paperwork, including reports, worksheets, activity logs, and checklists.
§ Document and report outstanding issues that need to be handled to the manager/supervisor after shift is complete.
§ Use checklists to ensure that cleanliness and condition of each assigned area meets designated standards.
§ Select appropriate cleaning chemicals and necessary personal protective equipment for various surfaces and cleaning jobs, following OSHA regulations and corporate standards.
§ Complete incident reports for any incidents or accidents that occur during shift.
Guest Rooms, Villas, and Suites
§ Enter guest rooms following procedures for gaining access, such as knocking three times, saying “Housekeeping, ” and ensuring vacancy before entering.
§ Report missing hotel/resort property and damages to room to manager/supervisor.
Housekeeping Quality Control
§ Inspect guest rooms after being cleaned by Housekeeper to ensure quality standards are met.
§ Inspect public areas/bathrooms, restaurants, fitness center, pool area, offices, and service areas after being cleaned by Housekeeper to ensure quality standards are met.
Housekeeping Coordination
§ Verify room status listed on report, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.
§ Check and resolve issues with discrepant rooms with the Front Desk (., guest was scheduled to check-out but bags were found in the room).
§ Assist Housekeeping management in managing daily activities of Housekeeping and Laundry.
§ Communicate additions or changes to the assignment sheets to Housekeeping staff as they arise throughout the shift.
§ Run reports to determine how many rooms are sold for each day, including the number of arrivals, departures, and vacant ready rooms.
§ Prepare and distribute assignment sheets/workboards to Housekeeping staff.
§ Close out house at the end of shift to ensure assigned rooms were cleaned, and communicate issues to next shift.
تفاصيل الوظيفة
| 2014-03-26 | تاريخ الإعلان عنها: |
| الرياض, المملكة العربية السعودية | منطقة الوظيفة: |
| الخدمات المساندة | الدور الوظيفي: |
| الضيافة/السياحة/السفر | قطاع الشركة: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف الخدمات المساندة في السعودية - بحث عن جميع الوظائف
http://ift.tt/1jI984G
