Functional Description
This position is responsible for managing, controlling technical servicing and repair of all products supplied by the brand to ensure a high level of customer satisfaction and service standards.
Major Duties and Responsibilities
• Direct and control the Service Department and related workshops staff to ensure that they are carrying out their responsibilities to the required standards.
• Implement necessary policies and procedures to ensure that all day-to-day service activities are complied with the approved practices, quality standards and manufacturer’s technical standards.
• Maintain regular contact with customers to ensure that there is continuous feedback about the quality of service provided.
• Monitor service turnover and profit in accordance to sales information, service list and car warranties and recommend suitable remedies incase of weakness.
• Arranges the workload of service in accordance to the actual number of vehicles sold.
• Monitor the cost of services by reviewing and analyzing repair orders, services cost and other expenses.
• Optimizes manpower performance by developing and implementing effective training plans.
• Prepare all required service reports .
Note: this job description shall include, but is not necessarily limited to the above duties. May temporarily perform other duties assigned to maintain operations and services.
Reporting Line
This position reports to the Brand National Service Manager.
Span of Control
This position supervises the Service Department and related workshops staff.
تفاصيل الوظيفة
| 2013-11-13 | تاريخ الإعلان عنها: |
| جدة, المملكة العربية السعودية | منطقة الوظيفة: |
| الخدمات المساندة | الدور الوظيفي: |
| سيارات | قطاع الشركة: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف الخدمات المساندة في السعودية - بحث عن جميع الوظائف
http://www.bayt.com/ar/job/service%2dmanager%2din%2dsaudi%2darabia%2d2982697/
