• Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Registers and rooms all arrivals according to established credit policy and procedures.
• Maintains intimate knowledge of departmental standards and procedures
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Maintains cashier float and ensures accurate daily report of all money received
• Cashes hotel guest’s personal traveler’s cheques and assists with foreign currency exchange.
• Keeps abreast of all modifications to accounting policies and procedures.
• Responsible and attends to guest’s request of using the service of safety box at all times.
• Knowledgeable of all special promotion procedures, for programs such as; Seasonal Packages, Frequent Flyers Programs.
• Attends to guest’s complaints, inquiries and requests, referees problems to supervisor/Assistant Manager if he/she unable to assist.
• Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
• Performs the audit balances and prepares all works for audit in an orderly fashion.
• When on night shift, prepare all necessary forms for the guest arrival.
• Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read telex, e-mail, messages, and how to interpret availability sources within the reservation systems.
• Take hotel room reservations and input in the system in the absence of Reservations staff.
• Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state at all times
• Endeavors to maintain the high standards of the hotel with particular regard to the importance of SPG Program members and other VIP’s and with reference to hotel.
• Perform any other related duties and special projects as assigned
تفاصيل الوظيفة
| 2014-08-27 | تاريخ الإعلان عنها: |
| الرياض, المملكة العربية السعودية | منطقة الوظيفة: |
| الإدارة | الدور الوظيفي: |
| الضيافة/السياحة/السفر | قطاع الشركة: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
| ذكر | الجنس: |
| المملكة العربية السعودية | الجنسية: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف الإدارة في السعودية - بحث عن جميع الوظائف
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