#Overview
· If you love building relationships with customers and selling them solutions…
· If you are passionate about technology and how it helps organisations manage their people better…
· If you are tired of being a small cog in a big wheel and want to be a name rather than just a number…
#The Opportunity
Working as an Account Manager at SquareOne is a high profile career opportunity. “Talent” continues to be one of the key C-Level initiatives in the modern business world, and our customers and prospects have high expectations of what we can deliver to their business. We trust our sales people to be the first experience customers and prospects have of SquareOne, so it’s vital you demonstrate the values that we live by as an organisation, and share our passion to succeed and enable our customers to succeed. Working in our account management team, you will be playing a crucial role in continuing to drive our business to keep growing, and will be part of a dynamic team culture with strong internal networks and support right up to management level.
#Responsibilities
As an Account Manager you are responsible for the direction, management and leverage of the SquareOne total relationship with existing targeted accounts, including; service delivery, customer satisfaction, account penetration and commercial management. In addressing the customer’s needs the Account Manager will draw on SquareOne's full product and service portfolio.
In addition the Account Manager will draw upon other resources within the SquareOne e.g. Pre-Sales Engineers, Marketing, Customer Care, Professional Services, Business Development, etc.
· Develop and maintain Business Plan (BP) under which all activities will operate in collaboration with sales management, pre-sales, marketing and professional services
· Present Business Plan to relevant senior SquareOne management
· Develop an in-depth understanding of the customer’s/ prospect’s business, structure, practices, challenges and requirements within the context of the customer’s/ prospect’s business sector
· Develop and maintain a long-term strategic Account Development Plan (ADP) for Named/ Target Accounts
· The ADP will include the identification and championing of new or improved SquareOne offerings to match the customer’s long-term business requirements
· Direct all activities to maximize the share of the addressable market through the provision of SquareOne services and through the penetration of all parts of the customer’s global organization
· Present ADP(s) to senior SquareOne management and ensure their support
· Liaise with other departments (e.g. Professional Services, Marketing, Customer Care and third party partners (e.g. Systems Integrators) to create a virtual account team
· Champion the customer’s needs and issues throughout SquareOne. Deliver on-going improvements in customer satisfaction
· Provide direction to ensure efficient application of appropriate SquareOne resources to progress all issues impacting revenue, new business and customer satisfaction
· Develop business cases, as necessary, to meet the ADP objectives
· Lead, manage and motivate both direct and indirect members of the account team ensuring that they are aligned with the ADP objectives and are fully executing their responsibilities
· Ensure effective implementation and on-going management of customer satisfaction and executive contact programs
· Provide in-depth management reports to ensure effective communication to senior SquareOne management of the business relationship
تفاصيل الوظيفة
| 2014-08-02 | تاريخ الإعلان عنها: |
| الرياض, المملكة العربية السعودية | منطقة الوظيفة: |
| المبيعات | الدور الوظيفي: |
| تكنولوجيا المعلومات; الموارد البشريّة | قطاع الشركة: |
| 2014-10-01 | تاريخ الالتحاق بالعمل: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
| ذكر | الجنس: |
| الإمارات العربية المتحدة; البحرين; جيبوتى; الجزائر; مصر; العراق; الأردن; جزر القمر; الكويت; لبنان; ليبيا; المغرب; موريتانيا; عمان; فلسطين; قطر; المملكة العربية السعودية; السودان; الصومال; سورية; تونس; اليمن | الجنسية: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف المبيعات في السعودية - بحث عن جميع الوظائف
http://ift.tt/1lmLRW5
