1- Keeping all clients personal information- maintaining all clients’ folders and all information is considered as private and top confidential. Responsibility of keeping scans of the clients information such as salary certificate and bank statement, etc.
2- Keeping all clients original visa’s- maintaining the original visa slips in the branch and not misusing it for any other position other than what is mentioned
3- Responsible for keeping client MIS- responsibility of frequently updating the client MIS with correct information about the status of the clients request and should be readily updated and available whenever requested
4- Responsible for preparing the e-wakala authorization letter- responsible for submitting the e-wakala request form to designated department and keeping folder of copies at the branch (designation)
5- Customer service representatives must always be up to date with the news coming from MOL
6- Receiving new requests for intermediation and provisioning- responsible for greeting walk-in clients and taking their requests and also receiving requests from the call center and website
7- Responsible for arranging interviews with clients and household workers at the branch- responsibility of dealing and corresponding with talent acquisition in arranging for interviews at the branch and corresponding with the client to be there at the same day at scheduled time.
8- Responsible for verifying client’s information- being able to assess the client in accordance to ESAD client assessment, and should comply by all its measurements in means of selecting the client
9- Responsibility of keeping track of all client information and all branch requests and forms and updating the sales force system at all times, i.e checking them daily
10- Following up- customer service rep’s should update the system and their clients every day and must submit a frequent report as well as reporting any errors or delays with any request. Immediate action is expected to resolve issues
تفاصيل الوظيفة
| 2014-11-05 | تاريخ الإعلان عنها: |
| الدمام, المملكة العربية السعودية | منطقة الوظيفة: |
| خدمة العملاء | الدور الوظيفي: |
| غير ذلك | قطاع الشركة: |
| US $3,000 | الراتب الشهري: |
| 2014-12-01 | تاريخ الالتحاق بالعمل: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
| ذكر | الجنس: |
| المملكة العربية السعودية | الجنسية: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف خدمة العملاء في السعودية - بحث عن جميع الوظائف
http://ift.tt/10ukc1a
