Leadership:
* Provide leadership in the call center - setting individual
objectives, managing performance, developing and motivating staff,
provision of formal and informal feedback and appraisal.
* Establish clear target for the call center and guide the team to achieve these objectives.
Policies, Processes, Procedures and Systems:
* Direct the development and execution of the call center policies,
systems, processes and procedures to ensure consistent application and
ease of operation.
Management Reports:
* Ensure all reports are prepared and release relevant reports to
provide management with timely information to monitor the progress of
call center.
Improvement in customer support:
* Direct the continuous review and improvement of call center practices taking into account best practice.
* Performs other related duties or assignments as directed by the supervisor
تفاصيل الوظيفة
| 2015-02-27 | تاريخ الإعلان عنها: |
| جدة, المملكة العربية السعودية | منطقة الوظيفة: |
| خدمة العملاء | الدور الوظيفي: |
| الخدمات | قطاع الشركة: |
المرشح المفضل
| إدارة | المستوى المهني: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف خدمة العملاء في السعودية - بحث عن جميع الوظائف
http://ift.tt/1ASpmSH
