- Planning, organizing and directing all aspects of the hotel day-to-day operations, activities and services including:
- Guest relations (Meeting and greeting customers, guest service
delivery, dealing with customer requests; complaints and comments,
increase guest satisfaction);
- Front desk (reception, concierge, reservations),
- Security effectiveness;
- Food and beverage,
- Housekeeping,
- Property and asset maintenance, renovations and furnishing,
- Supplies, and dealing with contractors and suppliers;
- Brand standard conformance;
- Ensure events and conferences run smoothly;
- Ensure compliance with company standards;
- Ensure compliance with licensing laws, health and safety and other statutory regulations;
- Direct the development and execution of strategic sales and marketing initiatives;
- Develop and implement an annual operating budget including setting
room rates, occupancy forecasts, revenue projections and department
expenses as well as controlling expenditure;
- Maximizing profitability to achieve profit targets;
Recruiting appropriate staff, team building, staff training and development;
- Ensure staff received proper training for each position, including safety training and standard operating procedures;
- Pay attention to the details, setting the example for staff to
deliver a standard of service and presentation that meets guests' needs
and expectations;
o Planning work schedules for individuals and teams;
o Maintaining the relationships with all corporate levels;
تفاصيل الوظيفة
| 2015-02-27 | تاريخ الإعلان عنها: |
| جدة, المملكة العربية السعودية | منطقة الوظيفة: |
| الإدارة | الدور الوظيفي: |
| الضيافة/السياحة/السفر | قطاع الشركة: |
المرشح المفضل
| إدارة | المستوى المهني: |
| أنثى | الجنس: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف الإدارة في السعودية - بحث عن جميع الوظائف
http://ift.tt/1ASpn97
