Purpose of Function:
The purpose of the e-commerce sales channel is to:
- Act as a well-navigated and well-stocked online source of IKEA products
- Show home furnishing solutions that are full of inspiring home furnishing ideas
- Show all information regarding IKEA products, solutions, sustainability and services in a easy way
- Give customers an convenient home-to-home shopping experience
- Act as an enabler for seamless IKEA multi retailing
Purpose of Job:
The purpose of the job is to develop IKEA retailers in the online market on a national level in accordance with the IKEA vision, IKEA business idea and the IKEA Human Resources Idea to secure short-, medium- and long-term growth, and the overall profitability of the IKEA business. This is done by:
- Growing our market share in the existing country by making IKEA products and services more accessible for the many people
- Securing a competent and high-performing team, and attracting, developing and inspiring our co-workers in order to position the IKEA retailer as the best employer in our market.
Job Assignment:
- Lead, manage and inspire my team so that it reaches the set goals and grows the IKEA business with sustained long-term profitability.
- Constantly monitor performance against IKEA objectives and agreed goals, and when necessary adapt and take action accordingly to achieve them.
- Lead and inspire my team so that it supports and contributes to a positive multichannel shopping experience for our customers, and encourages them to revisit our eCommerce sales channel regularly.
- Broaden our customer base by positioning the IKEA retailer as the leader in life at home in my national online market by showing the width and depth of the IKEA product range in a consumer-friendly way.
- Ensure our eCommerce sales channel plan is aligned with the IKEA global/local business plan while also meeting our national consumer needs by contributing to the development of the Digital web presence strategy.
- Use my knowledge of the national market, its consumers’ living situations and shopping behaviours and ensure they are connected to the eCommerce sales channel in order to steer the IKEA business in the right direction.
- Work with my team, the country retail manager, the service office, the store managers, global collegues and support function managers (CDC and contact centre) to secure the effective implementation of tools, working methods and proven solutions, and following up on these in order to maximize their impact and benefit.
- Actively lead and ensure that I have a living succession plan in place.
- Monitor the IT operational processes and inform authorised recipients when/if they are not working according to set expectations.
- Ensure that online shopping comply with local and national legislative obligations when it comes to customer communication in the customer journey process.
تفاصيل الوظيفة
| 2014-09-21 | تاريخ الإعلان عنها: |
| جدة, المملكة العربية السعودية | منطقة الوظيفة: |
| التسويق | الدور الوظيفي: |
| بيع بالتجزئة/بيع بالجملة | قطاع الشركة: |
المرشح المفضل
| متوسط الخبرة | المستوى المهني: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف التسويق في السعودية - بحث عن جميع الوظائف
http://ift.tt/1BZwJrk
