To analyze and support the Saudi plants and users operating on the Tandem and SAP systems by effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the users, assisting users in solving hardware and software problems while following our clients procedures and IT guidelines; and compliance to the security procedures and Service Level Agreements.
'Provides IT application support across the defined scope, effectively requesting and/or executing corrective maintenance depending on the type of problem that affects the user.
When required by the corporate teams, he/she will engage in the maintenance and evolution of the applications by coordinating with the corresponding corporate teams. Responsibilities may include interacting with key users to document the needs, assessing the business criticality and priority, and collaborating with the evaluation of solution alternatives.
Participates in system implementations within the defined scope, by performing system testing, controlling local suppliers’ execution and collaborating with the user training.
Starting from the post-implementation stage, ensures proper communication and the availability of user's manuals, as well as continuously monitors the system utilization and operation, according to what has been established during the project. This also includes monitoring the correct operation of interfaces between corporate and local systems.
Provide users' support to solve hardware / software, incidents and requests by carrying out tasks such as PC preparation, hardware troubleshooting and applications installations and updates; generates trouble tickets and ensures user satisfaction.
Collaborates on physical assets carrying the appropriate inventory record for requested pieces of equipment and machines.
تفاصيل الوظيفة
| 2014-06-01 | تاريخ الإعلان عنها: |
| الشرقية, المملكة العربية السعودية | منطقة الوظيفة: |
| التقني | الدور الوظيفي: |
| بترول | قطاع الشركة: |
المرشح المفضل
| مبتدئ | المستوى المهني: |
| المملكة العربية السعودية | الجنسية: |
| بكالوريوس/ دبلوم عالي | الشهادة: |
تقدم الآن - وظائف في السعودية - وظائف في جدة, المملكة العربية السعودية - وظائف في الرياض, المملكة العربية السعودية - وظائف التقني في السعودية - بحث عن جميع الوظائف
http://ift.tt/1oJB5Py
